Shipping & Returns

Shipping Policy

Processing time : Please allow up to 8-12 WORKING BUSINESS DAYS for us to receive your hair this doesn't include shipping. Tracking numbers will be sent out

Please allow an additional 5 working business days to receive your order.

Express delivery options are available to add to your order once it has been placed. This is at an additional cost, you must place your order as normal through this website then please email or direct message us on Instagram @ELITEBEAUTYCOLLECTION_ to add our 'Express delivery' service to your order

All orders will have to be signed for. If orders are not signed for will result in your shipment being returned to us.

Return & Exchange Policy

Due to the nature of our products and services. We have a Non-refundable policy.

We are also not responsible for any damage caused by over bleaching or hair dye.

We suggest you book/add on our services or seek professional help.